Each year, the business operations curriculum of Devry University in Calgary, Alberta, Canada requires a senior research and analysis project from their graduating class. The seniors are divided up into 3 man teams for the project work.
TireShop received the highest ranking in each of the 5 areas and was ranked #1 with an overall score of 97%. Overall scores for the other programs ranged from 53% to 77%.
Here are some quotes taken from the report:
“Management will also have much more information at their fingertips in order to make better decisions. This will lead to less inventory, improved cash flow, faster quotes, and increased productivity. The tire store will benefit immensely from this software adoption.”
“The CRM software provided by TireShop should increase the company’s overall growth by a minimum of 5% for the first 5 years.”
“However, the pro-forma income statement shows how drastically the company’s income statement will change in the years subsequent to 2005 with the addition of the TireShop system.”
“An interesting note to the cash flow pro-forma is that even with the overall cost of the CRM system being included in the investment section for the year 2005, there is still a positive cash flow for that year (please see appendix p). One would expect a more promising cash position in the subsequent years, but not such an upturn within the system’s first year of implementation. On the whole, it appears that the CRM system will improve the tire store’s cash position immediately as well as for the next five years. Increases in yearly cash flows are an encouraging sign for the company and its future.”